BLOG ON INNOVATION AND TRANSFORMATION
Tools and strategies to innovate, solve complex issues, and transform businesses
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How to help Agile teams create products customers want?
There is a lot of hype around Agile that often creates unrealistic expectations. In this blogpost I explain why implementing an Agile framework is not the panacea for the challenges innovation teams face.
But if innovation teams apply Agile principles as they go through the Strategyzer business design and testing process, then they will maximise their chances to actually build products customers want.
Do you always start with the customer?
In this post I explain why you don’t always have to start with the customer when you design new value propositions for customers.
But you always have to end with the customer to validate the fit between the customer and your designed product/service.
Are customer gains the opposite of pains?
One question we get all the time, especially from new users of the value proposition canvas is: Are customers’ gains just the opposite of pains?
In this post we explore three simple hacks you can use with your team to sharpen your thinking on customers’ pains and gains.
What I learnt on coaching from being part of an innovation team
In Spring 2017 I received an invitation to join forces with a global team of designers and IMD MBA students led by my mentor and friend Greg Bernarda to turn a new business idea into a tested business model in just 5 weeks. In this blogpost I share the key learnings and innovation insights gained from joining a fascinating team adventure. And what I was reminded of by using the business model innovation toolkit as the innovator, not the coach.
Hai Di Lao. What can a hot pot restaurant teach us about innovation?
At the end of 2016 I worked with Greg Bernarda on developing a case study on Hai Di Lao, the surprising success in the world of Chinese hot pot restaurants. How did Hai Di Lao manage to climb to the very top of such a competitive and crowded market? How did it manage to scale from its humble beginnings as a single shop with one chef in the nineties?
This blogpost is a summary of key lessons from the Hai Di Lao case study.