BLOG ON INNOVATION AND TRANSFORMATION
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Hai Di Lao. What can a hot pot restaurant teach us about innovation?
At the end of 2016 I worked with Greg Bernarda on developing a case study on Hai Di Lao, the surprising success in the world of Chinese hot pot restaurants. How did Hai Di Lao manage to climb to the very top of such a competitive and crowded market? How did it manage to scale from its humble beginnings as a single shop with one chef in the nineties?
This blogpost is a summary of key lessons from the Hai Di Lao case study.