BLOG ON INNOVATION AND TRANSFORMATION
Tools and strategies to innovate, solve complex issues, and transform businesses
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Lessons from Hilti on What it Takes to Shift from a Product to a Service Business Model
In this blogpost I illustrate one of the business model patterns, the shift from product to service, with Hilti. And I go behind-the-scenes with Dr. Christoph Loos, CEO of Hilti, to understand what it takes to lead such a business transformation.
Hai Di Lao. What can a hot pot restaurant teach us about innovation?
At the end of 2016 I worked with Greg Bernarda on developing a case study on Hai Di Lao, the surprising success in the world of Chinese hot pot restaurants. How did Hai Di Lao manage to climb to the very top of such a competitive and crowded market? How did it manage to scale from its humble beginnings as a single shop with one chef in the nineties?
This blogpost is a summary of key lessons from the Hai Di Lao case study.