In 2019 I co-created with Alex Osterwalder and Yves Pigneur a tool to help leaders assess the risk of disruption of their business(es). This is a key element of the new toolkit we introduce in The Invincible Company.

Assessing the risk of disruption of a business model is critically important because it enables you to take the required actions and avoid future crises. And when crises cannot be avoided, like today’s Covid-19 crisis, at least you can enter them better prepared.

In Australia, the Aged Care sector is ongoing massive change triggered by legislative and regulatory changes, by a shift in customer behaviours and, like so many other sectors, by technology (robotics, wearables, etc.)

At the end of 2014 I took a client engagement to design and lead the In-Home Care (IHC) business transformation of IRT, an Aged Care provider in Australia.